Testimonials


Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

"I bought a used 2013 MXZ 1200 4 tec and am very happy with my purchase the machine performs flawlessly and the hole buying experience was smooth and quick everyone was great and helpful! Great job you have a customer for life."David DiGabriele | Webster, NY
"Absolutely awesome dealership. Mike and Jen made an impression that will last a lifetime. ingles will definitely get my business in the future. We'll worth the five hour drive to be treated excellent"Joe Shank | Oxford, PA
"Best Experience I Had Ever Had At A Dealership! Definitely Will Never Go Any Where Else"Joel Phillips | PeachBottom, PA
"We had Chad help my girlfriend and I during our purchase during the open house. He was very knowledgeable about everything and informed us about everything on the four wheeler we bought. He knew his stuff. Great place to buy from. "Tim B | Oswego, NY
"You made buying our PWC one of the most hassle-free purchases I have ever made. You provided excellent customer service and everyone at the dealership was extremely friendly and great to work with. I won't hesitate to come back and I will always highly recommend you."Gerry Parkinson | Pennellville, NY
"The best dealer anywhere nice to see everyone very friendly and want to help you. Theres not a better dealer anywhere.Thanks guys for everything."Brian Windey | Central Square, NY
"My first major purchase from ingles, has been a positive experience so far. thank you."Anonymous |, XX
"Bought My '11 Rush at ingles and have had Nothing but the Best Service since Buying . Recently had a problem with what I thought was a bad injector that turned out to be bad plugs. I appreciate the Honesty That saved me a ton of Money. Outstanding Service and Communication from Bonnie and Mike . High Praises for ingles "Mark Blanchard | Oswego, NY
"I live in Weesport, NY and the thirty-minute drive to ingles is well worth it great service and a knowledgeable staff and aways have the parts in stock thank you mike robin and bonnie for the fast upgrades and repairs on my ski-doo"anonymous | Weedsport, NY
"Have bought used and new Ski-Doos from ingles. They have always gone the extra mile to get me going and have gone the extra mile after the sale or repairs. Thanks to, those at ingles."Harry Joy | Cleveland, NY
"I'd like to thank ingles and staff for the recent service visit. Unfortunately it took me three dealers before I found the right one. As they say "Three's a Charm." ingles really deserves the Platinum Award. The personal interaction, prompt service and attention to detail are more than you would ever expect. Everybody was so helpful, I'll never go elsewhere. Thanks, Rick"Rick Taylor | Bridgeport, NY
"I'm from Canada. My 2009 Polaris IQ 600 exploded while riding up here in Quebec, couldn't find a Polaris dealer up here in Ontario or Quebec to turn the repair around quickly. Called mike ingles, spoke to him on a Monday, drove 6 hrs to Mexico, had it there Tuesday morning, and it was ready to roll Friday afternoon. Absolutely amazing service, great attitude, great people. They gave me a complete listing of what was performed and made me feel like my business was appreciated. I wish the dealers up here operated using Mike Ingles' business acumen!"BRAD DALE | OTTER LAKE, QC, CANADA, QC
"We recently purchased a sled from ingles and it was a awesome experience. They are not high pressurized like a lot of other dealerships. They take time to listen to you and understand what you want. We dealt with Jen and even thou the deal was quick and simple Jen was totally awesome. Very understanding and helpful. ingles Performance is totally awesome."Randy & Debra Clarry | Skaneateles , NY
"super prices.super fast shipping and even better service.thanks for all the help fixing my sled.much appreciated. Buy from ingles.you'll be glad you did."Cassidie for dad Predmore | Berkshire, NY
"Great Dealership!! Owner Operated. I have dealt with Robin and Mike (the owners) for years. They are honest, trustworthy, and know their "business." Their service technicians are very knowledgeable. When Mark services my jet skis, they are fixed promptly and right the first time. This place is a "1st Class Dealership" and I would highly recommend it to anyone."Mark Nowak | Syracuse, NY
"the customer service and professionalism was outstanding, its nice to see a business that truly cares about its customers, and is willing to take the time to work with you ensuring that you receive the best service possible. And you can rest assured that I will be a repeat customer in the very near future. thank you "PATRiCK KELLY | sandy creek, NY
"We bought our Spyder from Mike and Robin back in April of 2008 and have great service any time we brought our Spyder back to them. They have always been very courteous and took care of us in a very efficient manner, whether buying accessories or service or just going to one of their very special events and/or rides. The are a great team at ingles Performance and we are glad we found them! Jim"Jim Van Cise | , NY
"Thanks To Mike and team for great job on clutches that I had rebuilt. Sled runs Top-Notch.steve " SgroI | , XX
"My family has been purchasing sleds & parts from Mike & Robin since 1987 or 88. Their service is always top notch, as is their advice for diyers. I can't tell you how nice it is to go to a dealership and walk out knowing you'll leave with what you came for whether it's parts, service, a new machine, or instructions on how to do your own repair. Thank You Mike & Robin The Iauco's"Dave Iauco | Syracuse, NY
" You couldn't find a more honest dealership to purchase your Sea-Doo watercraft from. I have bought many jet ski's from Mike over the years and have always been very pleased with both his prices and service. Jen always handles my questions with the sale and purchase and makes sure everything is right when you come to pick up your machine. The whole staff is knowledgeable, friendly, and helpful."Mark Nowak | Syracuse, NY
"I had my PWC at 3 other shops and they were unable to figure out the problem. I called and told Bonnie my problem. She told me to bring my PWC to them. I towed my PWC 210 miles (ONE WAY). I was there at 9:00 AM and was told about the problem by Noon and it was fixed by 1:30 PM. The parts were iN STOCK (mind you for an 11 year old PWC)- not to mention they put my PWC ahead of many others (due to my long drive). it was a long day but The service department sets a very good example of how things used to be and should be - THEY TAKE CARE OF THE CUSTOMERS with fast, friendly, service and they know what to look for and how to fix it. I know that if I ever have another problem with this PWC I wont hesitate to tow it again for 3 and a half hours to have these great people take a look at it. (Even if gas prices hit $5 a gallon). Way to go ingles!"Terry Howard | Olean, NY
"Just a note to you to let you how satisfied I have been with my snowmobile purchase experience. I have purchased over 30 snowmobiles so I'm in a position to judge a dealership and it's employees. Your salesperson, Jen Pederson has been more helpful to me than anyone I have ever worked with at a dealership. She has been sincere in her effort to provide me top service. I feel she can be trusted completely and I sense she feels the same for me as we work through the minor issues of new model snowmobile and it's accessories. You are lucky to have such a person on your team ! "Leonard Partelow | Lyons, NY
"ingles performance has always been a great place to make all my Ski-Doo purchases. the price is always right and the parts almost always are right there! Warranty has always been quick as far as turn around or just plain breakdowns I cant say enough about the business that has been built on quality work , keep it up Mike , job well done! Ron Green!"Ronald Green Jr | Brewerton, NY
"Excellent customer service & Internet service.I don't feel like I'm bothering anyone when I enter your store, unlike some other dealers. Only wish I lived closer. Looking forward to visiting this winter and purchasing in season supplies. Thanks for positive experiences."Glen Burger | Drums, PA
"I never imagined that your company will deliver to Puerto Rico. Shipping was super fast and the item was exactly as ordered...you just got a new customer no matter the distance...thanks for this great service!!!!! Ramon OFarrill Happy Customer San Juan, Puerto Rico "Ramon OFarrill Orozco | San Juan, PR
"Best race buddy any one could ever have"David White | Madisonville, TN
"I would like to sorry for waiting so long to write this. I Had order parts from you mid summer.I was a little leery ordering parts on line. If I got the wrong parts how hard would it be to return them etc. Well I got some parts that were not correct.I figured oh well and just forgot about it. I filled out your survey this fall explaining what happened and sent it in expecting nothing. To my surprise I heard back from you right away offering to take the parts back and credit me including shipping! You even offered to take back some parts that did not appear on my order. I shipped them back and needed some other parts and went ahead and ordered them. When my parts arrived I found a great 25 th Anniversary teeshirt with my order N/C. You stepped up to the plate and made it right no questions asked. You guys are the best and have earned my business and I recommend you to any one that asks Sincerely John Grose"John Grose | Stillwater, MN
"These guys are GREAT! Both purchases that I've made went EXCELLENT! I've had my Outlander XT800 for a month now, & its AMAZiNG! Price was great & very easy to deal with. "John R | Kirkville, NY
"Very nice people and service "Jason Bartlett | Mexico , NY
"Everyone at ingles' is awesome! it doesn't matter what you go there for, they are always willing to assist in any way! I have learned my lesson about giving my local dealer a chance to prove themselves, I am still waiting for the great service that ingles has given my finance and I. We bought top of the line sleds this year from another dealer and boy are we sorry we gave them our business.Never again! Nobody has treated us as well as ingles! You got us next time! "Anonymous | Boonville, NY
"Excellent dealer to buy parts from. Very fast delivery. Never had the chance to visit location but dealing with ingles is the best experience I had with a Ski-Doo dealer. Thanks Service is everything."Glen Burger | Drums, PA
"Great establishment! Everyone is very knowledgeable. Recommending to all of my sled-head and ski-freak buddies."Brad Cadwell | Newark, NY
"My family and I have purchased 5 snowmobiles and 1 ATV from you in the past 4 years. We tried somewhere else for a slightly cheaper price but it wasn't worth it. it took forever to get it. Also the service is great and there is no question when warranty updates are needed. The parts and accessories available in stock are great. Mike is great and knows his stuff. Not everywhere has the owner around to talk to you. Also Bonnie knows her stuff, no problem finding what part is right. The only idea is no deals with all of the sleds, but that is not how you make money. The great service is worth the extra price!"Eric DeLong | Clay, NY
"Good service"Anonymous | Boston, MA
"I have purchased an ATV here a year ago. Their service was excellent through the whole sale and beyond. I just purchased 2 used snowmobiles not long ago and made sure that they were Polaris and Ski-Doo so that I could continue to bring them to ingles. ingles performance is very far from my house, but I will not go anywhere else. You guys are great. From the no nonsense sales, to the gift certificates on my birthday, You guys are by far one of the best dealerships around"John Pease | Syracuse, NY
"You guys are the best in the business! The knowledge and A+ service level that your staff provides far exceeds the experience I've had with other dealers. When I need a part, I can count on ingles to come through. "David Grasse | Telford, PA
"You people are great, best price I could find worth the drive everyone there seams to know their business and products they sell."Kress Foster | Woodhull, NY
"My first visit to ingles was to purchase a new helmet. The people were great. There was absolutely no pressure to upgrade to a helmet that was out of my price range. I will definitely be back for more purchases."Ken Moore | Jordan, NY
"Getting my first sled at ingles was an EXCELLENT experience! Everyone is very helpful & full of info. The prices are great, as is his inventory of sleds! They had my sled ready when asked w/o any kind of delays. I was recommended by a friend to go their & I'm glad that I did! "Johnny | Central, NY
"I have purchased 4 Snowmobiles from ingles Performance between 1994 and 2001. I made the biggest mistake of my snowmobiling life in October of 2004, I did not buy from Mike ingles! in the last year I spent more time driving back and forth trying to receive good service, Than I spent on my Sled. it's October 2005 and the problem still is not corrected. I will never purchase another snowmobile from any place else but ingles Performance. Top Notch Service Department! Never had to return for the same problem. Always fixed right the first time."Rich Diamond | Canastota, NY
Jason Lounsbury | Vernon, NY
"Bonnie, You are incredible...Thank You for taking care of me when I needed a different size for my Snowmobile Bib's/Pants.. Customer service was unbelievable and very prompt. Will continue to do business with in the future. Best Regards, Gerard J. Mlot 1-586-677-2732 "Gerard Mlot | Macomb, Mi
"I live in pa had to go up to ingles in New York for the best deal local dealers could not come close to ingles price. came up just for a sled liked ingles so much had to buy my daughter a new ATV. special thanks to Mike Murphy for helping me with my sled, and to Mike ingles for helping with the ATV. I will send! everyone I know that is looking for a sled or ATV up to ingles very nice people to deal with. "Edward Clay | Cleona, PA
"Just looking to purchase a watercraft and came upon your site. Very nice site. I like that everything is spelled out in black & white for me to check out. "Anonymous | Waddington, NY
"although I don't need a lot of parts, considering it's a Ski-Doo, I have ordered some parts. (skid plate, carbides, idler wheel cap) online ordering is easy and parts are always to my door in short order. Recommend you guys to other skiers all the time."Anonymous | Wayland, NY
"I have been dealing with Mike & Robin for a number of years. I have bought both Ski-Doo snowmobiles and Bombardier ATV's. The experience has always been GREAT! The service and support is second to none! I highly recommend ingles Performance to anyone interested in a Bombardier or Polaris product."John Power | Memphis, NY
"I buy all my Ski-Doo parts from your dealership along with some clothing. Just wanted to let you know that I feel when it comes to placing an order and getting my parts you guys can not be beat. I am also amazed at the amount of parts you have in-stock. I mostly deal with Bonnie and she is the best! Give here a raise she deserves it! Thanks."Mike Walther | Sussex, NC